Thursday, May 31, 2012

Emerging markets are driving the web, no bubble in sight: The Meeker files

Emerging market countries are driving internet growth. Thing is, it’s not the only the usual BRIC suspects that are steering the ship.

In fact the countries that are really surging ahead include likes of The Philippines, India, and Indonesia. That’s according to the 2012 Internet Trends report from renowned web analyst Mary Meeker, sometimes referred to as the “Queen of the Net”.

Meeker, a partner at VC company Kleiner Perkins Caufield Byers (KPCB), unveiled her annual trends report at All Things Digital’s D10 conference.

According to Meeker, there are now 2.3-billion web users around the world. Despite continued growth however, global internet penetration only stands at around 32%.

Read more on memeburn

Friday, May 25, 2012

Radio and the Internet: creating a sense of community

By Linda Kunene

Much has been said about the effect of the internet on print media, with circulations of newspapers and advertising spend that they attract steadily decreasing in the developed Western world.

Television has also been negatively affected by the internet, with many people opting to watch YouTube videos and downloading movies to their personal computers. However, what is the impact of the internet on radio?

Radio is part of our everyday lives. According to the MDDA Report (2009), 94.1% of South Africans have access to radio. Broadcast and print media access are lower, sitting at 83.8% and 40% respectively.

As children, our parents listened to radio in the car on our way to school, listening to traffic reports and news headlines. The voices of Jeremy Mansfield and Bob Mabena are ingrained in our minds. As we got older, we started to listen to radio on our phones. With an endless amount of media content available online, our attention is increasingly becoming a scarce resource. How will radio listenership, a passive activity, compete with more interactive online activities?

Listeners want more control over their media consumption and the internet is an attractive platform. Pandora Music is a US-based online music recommendation service that gives users the power to choose their playlist. This works for those in the developed world, who can afford to stream radio on their phones or computers, but this is not affordable to most people in South Africa and Africa.

Moreover for indigenous/vernacular language speakers, how much choice does internet radio give its listeners?

Radio stations in South Africa seem to have not been negatively affected by online media. Looking at the listenership numbers of Ukhozi FM, 5FM, and Metro FM, their positions are still strong. Why is this? Well, for vernacular radio stations, they have little – if any-- competition online. Most content on the internet is in English, and this is the same with radio stations. One would struggle to find an online radio station in vernacular. Also, radio stations offer local content.

Danika Marquis, a radio journalism lecturer at Rhodes University, adds that the SABC stations provide enough variety in content for local listeners. For English speakers, there are stations such as SAFM, 5FM, Radio 2000 and Classic FM that cater for listeners who want analysis on political and economic events, or classic, rock and contemporary pop music.

However, there are listeners who look to the internet for more choice in radio stations. Many local stations are aware of this and are creating a strong online presence to remain relevant to their audiences. 5FM and Metro FM, for instance, are active on social networking sites. By doing so, they have a better chance of getting your attention while you are online.

Some stations have used the internet to complement their activities. For example, blogging is used by DJs to create a conversation with their listeners and open space for comments. The use of social networking to interact with listeners has also become important. The internet allows for a high level of interactivity, which, if used intelligently, can help analogue stations create a strong online presence. Social networking is being used to engage frequently with listeners. For example, 5FM’s DJ Fresh and 94.7’s Anele have a huge following on Twitter. They are also encouraging listeners to use SMS and phoning-ins for dedications, song requests and competitions.

The issue of access to the internet is another factor. Internet bandwidth is expensive and therefore it limits the amount of access that people in South Africa and Africa have to internet products/ services. FM radio, as Marquis observes, is not only free to the listener, but also much cheaper to produce than TV and print.

Masixole Mdingane, Station Manager of Rhodes Music Radio (RMR), says one of the greatest things about radio on your phone is that it is everywhere you are: in your home, your car, and your pocket. This makes it so much more easily accessible than online streaming, with bandwidth being so expensive in South Africa. Patterson and Modisane (2011:32) say that “21.6% of all radio listeners tune in via their cellphones”, and indications are that this number will continue to steadily increase.

According to the AMPS June 2011 data, “total radio listenership percentages are slowly but steadily increasing, with both commercial and community radio stations improving compared to 2010” (Patterson & Modisane in The Media magazine, 2011: 32).

This is because listening to the radio gives you a sense of community that listening to your mp3s cannot provide, according to Terry Volkyn, CEO of Primedia Broadcasting (The Media Collection. Radio Edition, 2012). It is a space where the audience can engage with the DJ/ host and other listeners about local issues. This is very different to the often solitary activity of listening to your own music. And since humans are social beings, they are likely to gravitate towards activities where they can interact with other members of their communities.

All radio stations need to make use of the internet to interact with listeners and therefore provide a sense of belonging and community.

References

• 2011. Radio’s feel-good effect. [Online]. Available: http://www.screenafrica.com/page/news/radio/1056240-Radio-s-feelgood-effect. [26 April 2012]

• 2012. Commercial Station Summary. http://www.saarf.co.za/rams-commercial/2012/rams-commercial%20Feb'11%20-%20Feb'12.asp. [22 April 2012]

• Bunce, R. The real trends in the radio sector. In The Media Collection. Radio Editionmagazine, April 2012.

• de Araujo, G. 2012. 2012 Trends. Reasons not to ‘touch that dial’. [Online]. Available: http://www.bizcommunity.com/Article/196/424/69898.html [22 April 2012]

• Marquis, Danika. 2012. Interview with Rhodes University radio journalism lecturer on 11 May 2012. Grahamstown.

• Madingane, Masixole. 2012. Interview with Rhodes Music Radio station manager on 28 March 2012. Grahamstown.

• Patterson, G. & Modisane, O. Latest AMPS heralds big changes in the media. In The Media magazine, November 2011

• Rotherham, S. 2011. South Africa’s Fundamentally Flawed FM Radio “Listenership”. [Online]. Available: http://www.2oceansvibe.com/2011/12/12/south-africas-fundamentally-flawed-fm- radio-listenership/ [22 April 2012]

• Sheikh, C. 2011. The business of SA radio advertising: where to from here? [Online]. Available: http://themediaonline.co.za/2011/04/the-business-of-sa-radio-advertising-whe re-to-from-here/. [26 April 2012]

• Smith, D. New Media: where is radio going in Africa? In Mdlongwa, F. (ed). Doing digital media in Africa. Port Elizabeth: Konrad Adenauer Stiftung. p. 41-45.

*Linda Kunene is a student on the Postgraduate Diploma in Media Management at the Sol Plaatje Institute for Media Leadership at Rhodes University, South Africa.

Tuesday, May 15, 2012

The future of convergence: Next steps for the smart era

By Michelle Atagana

Technological evolution has brought about many changes to human life and has served as a “big momentum for growth” for emerging market economies.

That’s according Suk-Chae Lee who was speaking at the Korea Communications Conference about our connected natures, the future of smart convergence and the new opportunities they provide.

Lee is the CEO of KT Corporation, a South Korean integrated wired/wireless telecommunication service provider.

“People are now living in world where they can be connected wherever they are with introduction of smart devices — the smart era,” says Lee.

He reckons that this new era, which is the third industrial revolution, can be characterised by digitisation in manufacturing, which is one aspect of smart convergence. Lee believes that smart convergence will lead to innovative changes in how we communicate.

“The core of smart convergence lies in the connectivity of people in a world without and space restraints. [The] fragmented virtual goods market will be integrated and create the global single market. The creation and consumption of virtual goods, such as apps, games and music are continuously growing and what used to be physical are converted into virtual goods, such as e-health, e-book, e-learning and smart city,” says Lee.

He explains that this new era will see the global virtual market exceed US$160-billion by 2015. Digital content such as music, ebooks and movies will take two-thirds of this sum, while the rest will comprise the app market.

“The size of the market will grow exponentially due to lack to transport costs and tariffs,” says Lee.

He cautions though that all this will depend on the speed of smart device penetration. Even if only 50% of the world population have smart devices, more than 4-billion people will be connected, which makes the “revolution” possible.

Next major steps for the smart era

Lowering startup risks: Lee believes smart convergence will lower startup risks, due to virtual offices and easy connectivity. This will also allow companies to focus more on the business than the infrastructure.

Smart working: If more organisations make smart working a trend, this will help build a work force that is not restricted by geographical location. This could help curb unemployment.

Mobile payment will be the norm: The smart era has already begun ushering in mobile payments. Soon there will be no need for cards or cash. More devices will be NFC-enabled or have some form of mobile payment system.

Machine-to-machine and peer-to-peer connection: Lee believes that will see more machine-to-machine connections as well and more peer-to-peer connections.

There are some risks to the smart era, he warns. The more connected we become, the more data we will require and diversification of smart devices. Data speeds may increase but combating things like piracy will be key to success in the smart era.

Article first published on memeburn

Friday, October 14, 2011

World Press Trends: Newspapers Still Reach More Than Internet

Newspaper circulation declined in print world-wide last year but was more than made up by an increase in digital audiences, the World Association of Newspapers and News Publishers (WAN-IFRA) said Thursday in its annual update of world press trends.

"Circulation is like the sun. It continues to rise in the East and decline in the West," said Christoph Riess, CEO of WAN-IFRA, who presented the annual survey Thursday at the World Newspaper Congress and World Editors Forum in Vienna, Austria.

The survey found:

- Media consumption patterns vary widely across the globe. Print circulation is increasing in Asia, but declining in mature markets in the West.

- The number of titles globally is consolidating.

- The main decline is in free dailies. "For free dailies, the hype is over," said Mr Riess.

- For advertisers, newspapers are more time efficient and effective than other media.

- Newspapers reach more people than the internet. On a typical day newspapers reach 20 percent more people world-wide than the internet reaches, ever.

- Digital advertising revenues are not compensating for the ad revenues lost to print.

- Social media are changing the concept and process of content gathering and dissemination. But the revenue model for news companies, in the social media arena, remains hard to find.

- The business of news publishing has become one of constant updating, of monitoring, distilling and repacking information.

- The new digital business is not the traditional newspaper business.

Mr Riess's presentation focused on six key areas: the media consumption shift; economic developments; newspaper circulation and number of titles; advertising expenditure by media; newspaper revenue; and internet versus mobile.

This represented a significant shift from past versions of the world press trends survey, which WAN-IFRA has been carrying out since 1988. Long a statistical compendium of information from more than 200 countries, the 2011 report focuses on the 69 countries that account for 90 percent of global industry value in terms of circulation and advertising revenue. "We're concentrating on value rather than volume, focusing on key numbers in key markets," said Mr Riess. "Our approach puts a premium on insight over numbers." This reflects feedback from industry stakeholders, as part of the new WAN/IFRA review. But the survey will continue to monitor all countries.

Media Consumption Shift

When measured in minutes per day, media consumption patterns vary widely. For example, television dominates in the United States, internet accounts for one-third of media time in Austria, and digital gets just a fraction of consumption time in Russia. Time spent with newspapers is low when considering their impact and influence on society, compared with other media – and to their advertising revenues.

"Newspapers have always had a lower percentage of the time spent by the media user, relative to the high advertising revenues that newspapers produce," said Mr Riess. Newspapers account for 8% of media consumption time, but 20% of all advertising revenue. "We have always been extremely efficient in using the time of our readers. But now we are in a more challenging environment, because readers are more promiscuous, they have more choices, they read newspapers with less frequency. We have to do more to attract them, find new ways to garner loyalty."

There is no doubt that internet consumption is increasing world-wide, to the cost of broadcast more than other media, the report found. Radio consumption. in terms of minutes per day has fallen 23 percent since 2006, compared to 7 percent for newspapers, it found.

Economic Developments

There appears to be a structural shift in advertising and newspaper revenues. Long mirroring the growth and contraction of Gross Domestic Product, both global advertising revenues and newspaper revenues appear to be decoupling from their patterns related to GDP.

In the 20 years to 2001, advertising revenue increased more than GDP in an upturn, and fell farther than GDP in a downturn. "But this has not been true since the 2001 downturn," said Mr Riess. "After 2001, we have had good growth in Asia, but, contrary to the previous 20 years, advertising revenues increases were not higher than GDP during a recovery. And we have a greater decoupling of newspaper advertising revenues, which don’t follow the recovery as in the past. We have a structural change in general, especially in newspapers."

Newspaper Circulation

Daily print newspaper circulation declined from 528 million in 2009 to 519 million in 2010, a drop of about 2 percent. But what has been lost to print has been more than made up by digital newspaper readers. Digital audiences are typically a third of print readership. So against a 2 percent decline, digital growth is significantly greater.

In fact, when measured in terms of readership, newspapers reach 2.3 billion people every day, 20 percent more than the 1.9 billion that the internet reaches world-wide.

But the significance of this is not the total numbers, but in changes in purchasing patterns. "We get readers, but less regularly," Mr Riess said. "It's the same with digital – the problem isn't visitors, but frequency and depth." Mr Riess said the patterns required a reconsideration of newspaper subscription models, and of finding new ways to convince readers to come back.

Again, circulation patterns vary greatly world-wide. In the Asia Pacific region, circulations increased 7 percent from 2009 to 2010, and 16 percent over five years. Latin America also saw significant circulation increases – 2 percent last year and 4.5 percent over the past five years. But drops occurred in Europe – 2.5 percent year-on-year and 11.8 percent over five years in Western Europe and 12 percent last year and 10 percent over five years in Eastern and Central Europe. The decreases were greatest in North America, where newspapers have lost 11 percent of circulation year-on-year and 17 percent over five years.

The number of newspaper titles worldwide increased by 200 in 2010, to 14,853, but the rate of increase is slowing due to consolidation in many markets as publishers close unprofitable titles and the number of free newspaper titles decreases worldwide. This was particularly pronounced in Eastern Europe, where freedom of expression led to the creation of numerous titles that were not sustainable economically. The number of newspaper titles declined 4 percent in Eastern Europe in 2010, and 8 percent over 5 years.

In fact, free newspapers took a big hit in 2010 – a drop in total distribution to 24 million copies from a high of around 34 million in 2008. "The hype is over," said Mr Riess. "In many cities, too many free titles were launched. There were newspaper wars. Now the market is maturing, and though the number of titles has declined, there are still opportunities.

Mr Riess noted that free newspapers have a strong impact on younger audiences. "Free newspapers added energy to our industry," he said. "They encouraged a lost younger generation to read newspapers, and this was positive." Audience research across European cities where free newspapers are available shows that readership among 15- to 24 year-olds is 50 percent higher for free dailies than for paid-for dailies.

Newspaper readership is highest in Iceland, where 96 percent of the population reads a daily newspaper, followed by Japan (92 percent), Norway, Sweden and Switzerland (82 percent), and Finland and Hong Kong (80 percent). Japan is the leader when it comes newspaper sales, with the average circulation of its newspapers at 461,000 – an enormous total. Austria comes second with an average of 162,000 per title.

But bigger isn't always better, said Mr Riess, noting the worldwide circulation average is about 17,000 per newspaper. "Newspapers are about communities, either of geography or of interest," he said. "It is in satisfying these communities that newspapers can still flourish."

Advertising Expenditures by Media

Television continues to be the world's largest advertising medium, with a total ad expenditure of 180 billion US dollars in 2010. Newspapers were second with 97 billion, followed by internet (62 billion), magazines (43 billion) and radio (32 billion).

But newspapers are lagging behind both television and internet when it comes to growth trends, and internet is outpacing both, the survey found. Internet advertising grew 22 percent year-on-year in Asia in 2010, compared with 11 percent for television and 3 percent for newspapers. In Europe, internet advertising rose 14 percent from 2009, compared with 9 percent for TV, while newspaper advertising fell 1 percent.

In South America, internet advertising rose 31 percent year-on-year in 2010, compared with 19 percent for television and 6 percent for newspapers. In North America, internet advertising was up 13 percent and television 8 percent, while newspaper advertising fell 9 percent. Internet's share of the advertising market has surpassed newspapers in the United States, and will reach newspaper levels in Europe and Asia very soon.

Newspaper Revenues

Newspaper advertising revenues took a big hit in the global recession, but the decline slowed in 2010. Globally, newspaper advertising revenues declined 23 percent over five years and only 3 percent last year.

In North America, newspaper advertising revenues were down 17 percent for the five-year period but increased 1 percent last year. In Western Europe, they were down 12 percent over five years and up 2 percent last year. Eastern Europe saw advertising revenues fall 3 percent over five years and 3 percent last year. In the Asia Pacific, newspaper advertising revenues were down 1 percent over five years but up 4 percent last year. In Latin America, the revenues declined 23 percent over five years and 3 percent last year.

Mobile vs. Internet

Which offers a better business model for newspaper companies – internet or mobile? Again, it depends on the market, said Mr Riess, and there are wide variations around the world.

In Russia, for example, mobile penetration is 130 percent compared with 30 percent for internet, so clearly mobile offers better opportunities. The same goes for India, where 60 percent of its 1 billion population has mobile telephones. In the United States, where the penetration of both mobile and internet is high, both platforms offer opportunities.

The internet advertising model has been well-established, but most of the revenue goes to search engines – 65 percent to Google alone.

On the mobile platform, the paid-content model is well-established, since users accept monthly contracts, pre-paid phones and paid-for apps. But here too, new players – Apple and the mobile operators – take a large share of the revenue. "If we're not careful in the newspaper industry, they will take away our business," Mr Riess said.

"But this world isn't easy, it isn't either internet or mobile, there will be different ways to use these channels and there will by hybrid ways – like tablets – that will use both the paid content and the advertising models. Every company has to look at its target group and readership, and this group defines how best to reach it. And this has to be reconsidered constantly."

WAN-IFRA, based in Paris, France, and Darmstadt, Germany, with subsidiaries in Singapore, India, Spain, France and Sweden, is the global organisation of the world’s newspapers and news publishers. It represents more than 18,000 publications, 15,000 online sites and over 3,000 companies in more than 120 countries. Its core mission is to defend and promote press freedom, quality journalism and editorial integrity and the development of prosperous businesses.

Learn more about WAN-IFRA at http://www.wan-ifra.org or through the WAN-IFRA Magazine at http://www.wan-ifra.org/magazine

Inquiries to: Larry Kilman, Director of Communications and Public Affairs, WAN-IFRA, 96 bis, rue Beaubourg, 75003 Paris France. Tel: +33 1 47 42 85 07. Fax: +33 1 42 78 92 33. Mobile: +33 6 10 28 97 36. E-mail: larry.kilman@wan-ifra.org